1. Do all NSRA residents currently pay a Residents Association Fee?

    Yes, all property owners included in the Northstar Residents Association (NSRA) have attached to their land or property titles a legally binding agreement referred to as an encumbrance whereby the property owner is required to pay a yearly fee to the NSRA for sustainment and improvement of the NSRA assets.

  2. Who collects the Residents Association fee?

    The Residents Association fees are collected by the NSRA Residents Association.

  3. How often are the Residents Association fees collected?

    Members of the NSRA receive an annual fee reminder in March, with fees due on or before April 30 each year.

  4. Where is the money collected from the Residents Association spent?

    The funds are spent to administer and operate the amenities of the NSRA, including the Panorama Hills Community Centre, utilities, property taxes, insurance, salaries, programs administration, landscaping, and maintaining NSRA owned property within the community etc.

  5. What are the benefits to the residents of NSRA for paying the Residents Association fees?

    Residents benefit by having certain amenities and assets in their community, which because of their unique nature, could not otherwise be provided, as the City would not normally accept responsibility for their maintenance. Other benefits include the potential for future enhanced maintenance of City owned assets. Other communities who do not have a Residents Association set up by the developer have petitioned the City to collect additional taxes through local improvement bylaws to fund enhanced maintenance of open spaced owned by the City. There is also a full time Manager and staff who work to provide programs and special events for the exclusive use of NSRA members at Panorama Hills Community Centre facility who is responsible to set-up programs and special events, which meet the needs of the NSRA members.

  6. How is the Residents Association governed?

    The NSRA is governed via bylaws and a Board of Directors.

  7. Who elects the representatives for the Residents Association and when does that occur?

    The Members of the association elect their Board of Directors annually at the Annual General Meeting. The Board of Directors is a legal entity and is financially responsible for the viability, sustainability and operation of the Residents Association assets.

  8. Are the residents of NSRA able to guide the Residents Association in matters important to the residents?

    The roles of the Residents Association are limited to matters affecting the operation of the association. Members can elect or defeat any Member standing for a Residents Association Directorship, and in that way guide the direction of the Association. Ultimately, the NSRA will be operated entirely by the residents via an annually elected Board of Directors.

  9. What is the difference between a Residents Association and a Community Association?

    A residents/homeowner's association is a compulsory organization created by a land developer:

    • to manage and maintain the amenities of a development that the City will not accept responsibility to maintain
    • to manage and maintain amenities such as facilities and landscape features
    • membership is compulsory and the requirement to pay an annual fee is collected by the association through a encumbrance on title‎

    A community association is an organization formed by the residents of an area:

    • to manage and direct its social and recreational activities
    • to act as an intervener in civic matters (planning and development)
    • to plan, develop and maintain community facilities and amenities
    • membership is voluntary