NSRA & COVID-19 Updates
In an effort to keep all of our Members and Associate Members up to date on how Covid-19 is affecting the NSRA and what steps are being taken to mitigate the risk, we have created this page to ensure that all Members have access to the information that has been released during the course of the pandemic.
March 12 - The NSRA & Covid 19
The health and wellness of our community is important to the NSRA. Take these steps to protect yourself and your family not only from COVID-19, but from colds, the flu and other viruses.
March 14 - Important Information About the NSRA & Covid 19
March 16 - Panorama Hills Community Centre Closure
On Sunday, March 15, the City of Calgary declared a State of Local Emergency and proceeded with the recommendation to close recreation facilities. To care for our community members and surrounding neighbours, the Northstar Residents Association Ltd. will be closed until April 30, 2020 or until further notice commencing March 16, 2020. The health and safety of our residents, employees, instructors and patrons is our main priority, therefore; we will continue to be guided by the province’s public health officials in taking actions to protect our residents and visitors from COVID-19.
March 30 - Spring Programs & Events Cancelled
April 3 - NSRA Fee Deadline Extension
March 17 - Remainder of Winter Session Cancelled (March - April)
We are sad to inform you that the difficult decision has been made to cancel all programs events and rentals scheduled to run until the end of April 2020, in response the current COVID-19 Pandemic.
Any program registrations that you have will be refunded to you in the form of stored credit on your account. This credit can be used for future registrations, rentals or can be used toward the payment of your Residents Association Fees. Once the facility reopens you are able to come in and we can refund any remaining funds to the same method of payment that was initially used.
May 1 - Summer Event Updates
May 1 - Summer Camp Update
May 5 - Alberta’s Safely Staged COVID-19 Relaunch
For a translation of this information, please view the links at the bottom of this page.
Pour une traduction de ces informations, veuillez consulter les liens en bas de cette page.
A phased relaunch will put Albertans’ safety first as we gradually reopen closed businesses and services and get people back to work.
“I’m confident Albertans will approach relaunch with the same adaptability and resilience they have shown throughout the COVID-19 pandemic. We will move forward together with care and common sense, knowing tough times are still ahead. We will support and protect vulnerable Albertans and keep them safe as we build our province back up one stage at a time.” - Jason Kenney, Premier
It is because Albertans have acted responsibly, respecting public health advice, that we have been able to limit the spread of COVID-19, keep localized outbreaks within the capacity of our health-care system, and now take the first incremental steps to reopen some businesses and services.<h4 class="font_4"> </h4> <h4 class="font_4">Early Actions</h4>
The plan to move forward requires careful and ongoing monitoring and respecting all guidelines outlined by the chief medical officer of health:
- Alberta Health Services will resume some scheduled, non-urgent surgeries as soon as May 4.
- Dental and other health-care workers, such as physiotherapists, speech language pathologists, respiratory therapists, audiologists, social workers, occupational therapists, dieticians and more, will be allowed to resume services starting May 4, as long as they are following approved guidelines set by their professional colleges.
Recognizing the role that access to the outdoors and recreation in the outdoors plays to Albertans’ sense of well-being, access to provincial parks and public lands will be re-opened using a phased approach, beginning with:
- Vehicle access to parking lots and staging areas in parks and on public lands opening May 1.
- Opening a number of boat launches in provincial parks on May 1 and working to have them all open by May 14. Check albertaparks.ca for the status of boat launches.
- Government is working hard to make campsites available as soon as possible, with the goal to have as many open as possible by June 1 so Albertans can enjoy our parks while adhering to current health orders. At this time, sites are open to Albertans only. Check albertaparks.ca for updates.
- Group and comfort camping will not be offered. Campground facility access restrictions to areas such as showers, picnic and cooking shelters will also be posted to albertaparks.ca.
- Alberta Parks’ online reservation system will be available May 14 to book site visits beginning June 1. Out-of-province bookings will not be processed.
- No washrooms or garbage pickup will be available within provincial parks at this time. These services will be available as soon as Alberta Environment and Parks brings staff back. These seasonal positions represent an important opportunity for Albertans to secure employment during challenging economic times.
- Fire bans in parks, protected areas and the Forest Protection Area remain in place.
- No off-highway vehicle restrictions are currently in place. Local restrictions may be required if the risk for wildfires increases.
- Private and municipal campgrounds and parks can open with physical distancing restrictions, under their own local authority.
- Golf courses can open on May 4, with restrictions including keeping clubhouses and pro shops closed. On-site shops and restaurants can open in stage one, consistent with other businesses and retailers.
Additional restrictions will be lifted in stages when safe.
Before we move to stage one, several safeguards will be put in place:
- Enhancing our nation-leading COVID-19 testing capacity at the highest level in Canada.
- Robust and comprehensive contact tracing, aided by technology, to quickly notify people who may have been exposed.
- Support for those who test positive for COVID-19, to enable isolation and effectively contain the spread.
- Stronger international border controls and airport screening, especially for international travellers.
- Rules and guidance for the use of masks in crowded spaces, especially on mass transit.
- Maintaining strong protections for the most vulnerable, including those in long-term care, continuing care and seniors lodges.
A rapid response plan is in place in the event of possible outbreaks of COVID-19. This includes outbreak protocols to quickly identify close contacts in order to stop spread, making testing widely available including testing those without symptoms in outbreak settings, and providing temporary housing for isolation and other necessary supports for anyone at risk.
Physical distancing requirements of two metres will remain in place through all stages of relaunch and hygiene practices will continue to be required of businesses and individuals, along with instructions for Albertans to stay home when exhibiting symptoms such as cough, fever, shortness of breath, runny nose, or sore throat.
“There are signs that our collective efforts of physical distancing, good hygiene practices, and staying home when advised are helping to slow the spread. However, we must guard against complacency and be patient to ensure the sacrifices we have already made to contain the virus are not wasted by carelessness as we gradually reopen businesses and services.” - Deena Hinshaw, chief medical officer of health<h4 class="font_4"> </h4> <h4 class="font_4">Further opening in stages</h4>
Progress to Stage 1 will occur once health measures are achieved to the satisfaction of the government based on the advice of the chief medical officer of health, as early as May 14.<h6 class="font_6"> </h6> <h6 class="font_6">Stage 1 highlights</h6>
- With increased infection prevention and controls, to minimize the risk of increased transmission of infections, some businesses and facilities can start to gradually resume operations as early as May 14:
- Retail businesses, such as clothing, furniture and bookstores. All vendors at farmers markets will also be able to operate.
- Some personal services like hairstyling and barber shops.
- Museums and art galleries.
- More scheduled surgeries, dental procedures, physiotherapy, chiropractic, optometry and similar services.
- Daycares and out-of-school care with limits on occupancy.
- Summer camps with limits on occupancy. This could include summer school.
- Cafés, restaurants (minors allowed in liquor licensed establishments) with no bar service to reopen for public seating at 50 per cent capacity.
- Some additional outdoor recreation.
- Post-secondary institutions will continue to deliver courses, however how programs are delivered – whether online, in-person, or a blend – will be dependent on what restrictions remain in place at each relaunch phase.
- The use of masks will be strongly recommended in certain specific crowded public spaces, like mass transit, that do not allow for physical distancing (two metres apart).
- Gatherings of more than 15 people. (Gatherings of 15 people or fewer must follow personal distancing and other public health guidelines.)
- Arts and culture festivals, major sporting events, and concerts, all of which involve close physical contact.
- Movie theatres, theatres, pools, recreation centres, arenas, spas, gyms and nightclubs will remain closed.
- Visitors to patients at health-care facilities will continue to be limited.
- In-school classes for kindergarten to Grade 12 students.
- Non-essential travel, especially travel outside the province, is not recommended.
- Remote working is advised where possible.
Stage 2 highlights</h6>
- Timing of this stage will be determined by the success of Stage 1, considering the capacity of the health-care system and continued limiting and/or reduction of the rate of infections, hospitalization and ICU cases.
- Will allow additional businesses and services to reopen and resume operations with two metre physical distancing requirements and other public health guidelines in place. This includes:
- Potential kindergarten to Grade 12 schools, with restrictions.
- More scheduled surgeries, including backlog elimination.
- Personal services, such as artificial tanning, esthetics, cosmetic skin and body treatments, manicures, pedicures, waxing, facial treatments, massage and reflexology.
- Permitting of some larger gatherings (number of people to be determined as we learn more about the levels of risk for different activities) in some situations.
- Movie theatres and theatres open with restrictions.
Visitors to patients at health-care facilities will continue to be limited.<h6 class="font_6">Still not permitted in stage 2</h6>
- Nightclubs, gyms, pools, recreation centres, and arenas will remain closed.
- Arts and culture festivals, concerts, attendance at major sporting events and other mass gatherings will continue to not be permitted.
- Non-essential travel is not recommended.
Timing of this stage is to be determined based on the success of stages 1 and 2 and will involve:
- Fully reopening all businesses and services, with some limited restrictions still in place.
- Permitting larger gatherings (number of people to be determined).
- Permitting arts and culture festivals, concerts and major sporting events with some restrictions.
- Permitting nightclubs, gyms, pools, recreation centres and arenas to reopen with restrictions.
- Resuming industry conferences with restrictions.
- No restrictions on non-essential travel.
- Relaunch stages will also include an evaluation and monitoring period to determine if restrictions should be adjusted up or down. Triggers that will inform decisions on the lessening or tightening of restrictions include hospitalizations and intensive care unit (ICU) occupancy.
- Confirmed cases and rates of new infections will be monitored on an ongoing basis to inform proactive responses in localized areas of the province.
- Decisions will be applied at both provincial and local levels, where necessary. While restrictions are gradually eased across the province, an outbreak may mean that they need to be strengthened temporarily in a local area.
- Faith-based organizations are an essential part of the lives of Albertans. They continue to be able to practice, subject to public health direction, including mass gatherings and physical distancing. Government is working with faith-based organizations to learn from past outbreaks and provide guidance related to specific practices including singing and other traditions to ensure safety while supporting social connection.
May 15 - NSRA Summer Camps Cancelled
June 9 - PHCC Re-Opening Is Coming Your Way
November 26 - PHCC Temporary Closure
On Tuesday, November 24, the Province announced a series of mandatory restrictions to be put in place. This includes the closure of Community Centres for any in person business. As a result, the Panorama Hills Community Centre will be closed effective Friday, November 27 at 9:00PM, in compliance with the new provincial orders. We will not reopen until the Provincial Government provides direction to do so.
All current programs will continue to run virtually. Participants will receive an update by the end of the day today. All virtual programs and workshops planned for December are still proceeding with no change. Meeting links and instructions about how to receive materials will be sent out closer to each date. Any relevant updates will be sent to participants when and if needed. Program registration will still continue for January programs. Remember, if you register for a program and it is cancelled due to COVID-19, you will receive a full refund.
Just because the facility and park are closed, doesn't mean we aren't still here to serve you. Staff will be available by phone at 403.226.4386 or through email at firstname.lastname@example.org, Monday - Friday from 9AM - 4PM, to assist with your needs and we are always open online, at https://buff.ly/39k799F. As always, community maintenance will continue without interruption.
We wish you all the best during this trying time and appreciate every effort that is made to protect our friends, family and neighbours. If you are struggling, there are many resources available for you. For information on social, community, health and government services in Alberta please call 2-1-1 to find the assistance that may be right for you.
May 4 - New Restrictions
Outdoor social gatherings – Effective May 5
April 29 - Changes to Step 1
April 6 - Return to Step 1
Only one-on-one training with an individual or household is permitted for indoor fitness activities (e.g., fitness in dance studios, training figure skating on ice, one-on-one lessons).
No drop-in activities or unsupervised individual fitness.
Group fitness, high or low intensity, is not allowed.
Outdoor physical activity is allowed with up to 10 people, provided physical distancing is maintained between households.
Adult performance activities are not permitted. Performance activities include dancing, singing, acting, playing a musical instrument and any rehearsal or theatrical performances.
Indoor social gatherings continue to be prohibited.
Outdoor social gatherings are limited to 10 participants, provided physical distancing and other measures continue to be followed.
K-12 schools and post-secondary children’s sport and performance activities, such as physical education classes, can now use off-site facilities to support curriculum-related educational activities.
Lessons, practices and conditioning activities, but not games, may occur for indoor team-based minor sports/activities and school athletics.
All participants must be 18 years old or younger, excluding coaches or trainers.
Maximum of 10 individuals, including all coaches, trainers and participants.
Participants must stay physically distanced from each other at all times.
March 8 - Step 2 Update
These facilities can now open for all activities permitted under Step 1 and Step 2.
This includes hosting virtual meetings/conferences/events, permitted performance activities, wedding ceremonies with up to 10 individuals, and funeral services up to a maximum of 20 individuals.
Wedding receptions, funeral receptions or trade shows are not permitted.
Individuals or groups can now rehearse and perform in preparation for filming or live streaming a performance, provided they adhere to public health guidance.
Individual performers or performance groups (up to a maximum of 10 individuals) can access facilities for rehearsals or filming/virtual broadcasting.
Larger indoor film and other performances will be allowed provided there is no audience and subject to an approved plan that follows strict new guidance, including regular lab-based PCR testing.
For children and youth, performance activities are permitted provided they follow the same requirements set out for youth sport, performance and recreation activities in Step 1:
Up to a maximum of 10 individuals with three-metre distancing between all participants.
No spectators or in-person audiences are allowed for any type of performance.
Masks are mandatory at all times.
Includes lessons and practices.
Includes youth development activities such as Scouts, Girl Guides and 4-H.
No in-person audiences are allowed for any type of performance.
Masks are required and three-metre physical distancing must be maintained at all times.
Performance activities include dancing, singing, theatre and playing instruments.
There is no change to the restrictions around youth sport and recreation.
The Step 1 restrictions around youth sports and recreation have been expanded to include members of college and university athletic programs:
Lessons, practices and physical conditioning activities are allowed.
Games are not allowed.
Maximum of 10 total individuals, including all coaches, trainers and participants.
Physical distancing must be maintained between participants at all time.
Participants must be masked at all times, except during the training activity.
January 29 - Step Program Introduction
Indoor and outdoor children’s sport and performance (school-related only)
Indoor personal fitness, one-on-one and by appointment only
Restaurants, cafes, and pubs
January 18 - Easing of Restrictions
January 11 - Schools to Re-Open
The decision to return to in-class learning is based on the latest evidence which shows that before the winter break, new case rates in schools plateaued and then dropped in December, once restrictions on social gatherings and group activities were in place.
December 22 - Restriction Update
A household must only host a maximum of two people who live alone and only one event (not including minors).
This approach strives to balance mental wellness for individuals living alone and the need to limit spread.
All existing guidance and legal orders remain in place.
December 8 - New Restrictions in Place
May 27 - Open For Summer Plan
Outdoor Social Gatherings - UP TO 10 PEOPLE.
No Indoor Social Gatherings. No Rentals.
Outdoor physical, performance & Recreation activities - up to 10 distanced people
Distancing and Masking requirements stay in effect.
Outdoor Social Gatherings - UP TO 20 PEOPLE.
No Indoor Social Gatherings. No Rentals.
Indoor recreation, entertainment and other settings open at 1/3 capacity.
Youth Activities (day camps)- Resume with restrictions.
Youth & Adult Sports - Resume with no restrictions.
Outdoor Public Gatherings (PHCC events) - 150 people
Distancing and Masking requirements stay in effect.
All restrictions lifted! So glad to have you back!
June 10 - Stage 2 Begins
July 1 - "Open For Summer"
Mask use in public indoor settings is no longer required except for some specific situations:
The NSRA staff are working hard to incorporate all of this information into our operations in a way that will be as successful as possible considering the circumstances. We appreciate you patience as we work through all of the details
When You Arrive:
Entrance to the park will be through the outdoor, main gate ONLY. The rear gate will be locked.
You will be asked to present your new NSRA Membership cards to be scanned. If you do not have you membership card, please show a piece of photo id with the matching address or a piece of mail (Bank statement, credit card statement, or utility bill) with your name and matching address.
Please do not congregate in the parking lot and maintain physical distancing at all times.
For more information about access and your membership card, click HERE.
PHCC Facility - Office
The office is open for regular business.
PHCC Facility - Rentals
We will have 1 outdoor gazebo available for rent at no charge. All regular rental policies are in place.
Indoor rentals are now available.
Please visit our Rentals page for details.
The Park will be available from 9AM - 10PM, 7 days a week.
General Park Rules:
The Park is open to Members and Associate Members and their guests.
Member Only group sizes must be in accordance with current provincial guidelines
ONLY - Outdoor washrooms will be open.
There is limited equipment available to rent from the PHCC. You must bring all of your own equipment and supplies.
We recommend and encourage that you continue to bring your own hand sanitizer for when you are within the park.
Please ensure you are disposing of all garbage and recycling in the appropriately marked bins.
What Amenities Are Available?
We are excited to say that ALL of our park amenities are available for use! This includes:
please limit play to 1 hour to ensure all members have the opportunity to play.
please book only 1 time slot at a time per day.
If you book more than one consecutive time slot for a household the second booking will be deleted by office staff.
You may only book for the same day.
Picnic Areas & Gazebos
Other Things to Consider Before You Visit:
If it has been mandated that you self isolate/quarantine, please remain at home.
If you are feeling sick, please stay home.
If you develop any symptoms while at the PHCC we ask that you collect your things, sanitize your area as best you can, and leave immediately.
Please inform our staff right away if this is the case.