FREQUENTLY ASKED QUESTIONS

Do all NSRA residents currently pay a Residents Association Fee?

No, only property owners included in the Northstar Residents Association Ltd. (NSRA) catchment area are required to pay a yearly fee to the NSRA. This is due to an encumbrance that is listed on the Certificate of Title for each home. This was put in place by the developer of Panorama Hills, Genstar Canada.



Who collects the Residents Association fee?

The Residents Association fees are collected by the Northstar Residents Association Ltd.



How often are the Residents Association fees collected?

Members of the NSRA receive an annual fee reminder in March, with fees due April 1st each year.



Where is the money collected from the Residents Association spent?

The Northstar Residents Association Ltd. is a non-profit organization. This means that all the fund collected are put back into the community through the operation and maintenance of the Panorama Hills Community Centre and its amenities as well as the amenities located throughout the community.



What are the benefits to the residents of NSRA for paying the Residents Association fees?

There are lots of great benefits that come with being a Member of the NSRA. Members have access to certain amenities and assests that would not necessarily be available to the community without a Residents Association to take responsibility for the care and maintenance of these sites. You also have access to a Management Team and staff who work to provide programs and special events for the exclusive use of NSRA members at Panorama Hills Community Centre throughout the year.



How is the Residents Association governed?

The NSRA is governed via bylaws and a Board of Directors of 10 members, with 2 year terms, that is comprised of residents of Panorama Hills.



Who elects the representatives for the Residents Association and when does that occur?

The Members of the association elect their Board of Directors at the Annual General Meeting as the terms of the Board Members come to an end. The Board of Directors is a legal entity and is financially responsible for the viability, sustainability and operation of the Residents Association and its assets.



Are the residents of NSRA able to guide the Residents Association in matters important to the residents?

The roles of the Residents Association are limited to matters affecting the operation of the association. Members can elect or defeat any Member standing for a Residents Association Directorship, and in that way guide the direction of the Association. Ultimately, the NSRA will be guided and operated entirely by the residents through an elected Board of Directors. That said, the NSRA is always looking for ways to better meet the needs of its Members. We aim to recieve feedback from our Members in a variety of formal and informal ways to help guide our operations.



What is the difference between a Residents Association and a Community Association?

A residents/homeowner's association is a compulsory organization created by a land developer: - to manage and maintain the amenities of a development that the City will not accept responsibility to maintain - to manage and maintain amenities such as facilities and landscape features - membership is compulsory and the requirement to pay an annual fee is collected by the association through a encumbrance on title‎ A community association is an organization formed by the residents of an area: - to manage and direct its social and recreational activities - to act as an intervener in civic matters (planning and development) - to plan, develop and maintain community facilities and amenities - membership is voluntary