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info@mypanoramahills.com

|P| 403.226.4386 |F| 403.226.5682 

|A| 88 Panamount Hill NW, Calgary AB | T3K 5R9

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Program Registration

Winter 2020 Cover.png

For a PDF of the Winter Program Guide, Click HERE

Winter Program Guide Is Now Available! 

Online Program Registration Begins Monday, November 18 at 8:00AM

In-person Registration Begins Monday, November 18 at 9:30AM

Non-Member Registration Begins Monday, December 9 at 10:00AM - In Person Only

Registration for PLAYSCHOOL is on now. Register both online and in person

Members Can Register Online HERE

Online Registration:

If you have not previously set up an online account, please see our Step by Step Guide to Registering Online to help guide you through the process.

In Person Registration:

To register in person, please visit us at 88 Panamount Hill NW and our staff will be happy to assist you. Please note that we can accept credit card, cheque or debit for in person payment. 

 
Registration Policy:

Member Registration:

All Northstar Residents Association Ltd. members, with their account in good standing, are able to register for all NSRA hosted programs and events at the time of the posted registration date with no restrictions.

Non-Resident Registration:

  • Non-Members may only register for a program as an individual, without an active Member, once the posted Non-Member date registration date has occurred. This date will be set by the Community Relations Manager and posted in all appropriate locations.

  • Non-Members wishing to register prior to the Non-Member date will be placed on a waitlist and will be contacted by the NSRA should a spot still be available, once the Non-Member registration date occurs.

  • Non-Members may not register for the Play School Program under any circumstances.

  • Non-Members will not be granted any online access but must still provide all relevant account information, guardian information if registering a child (address, phone number, email address, etc.)

 

The Northstar Residents Association Ltd. reserves the right to remove any non-member from a program if it limits the ability of a NSRA Member, in good standing, from participating. Should this occur, non-members will receive a full refund, in the manner that they paid the initial registration fee.

 

Age Restrictions:

For any program that has an age restriction, the participant MUST meet the stated age restriction prior to the start date of the program. Parents, please ensure you enter your child’s correct date of birth when creating your family profile. Staff may ask for proof of age of any child registered in a program. If it is discovered that a child is registered in a program with an incorrect age, the child will be removed from the program without refund. 

 
Program Cancellation Policy:

All programs are subject to cancellation if there is insufficient registration.

 

Should a program be cancelled due to insufficient registration, you will be notified a minimum of one business day prior to the commencement of the program.

 

When a program is cancelled due to insufficient registration, the following options are available to you:

 

  • Transfer the participant to another program, subject to availability. Additional charges may apply.

  • Receive a full refund by having the amount returned directly to the credit or debit card the purchase was made with.

 
Withdrawals:

All withdrawal requests must be made  in writing to the Community Relations Manager at programs@mypanoramahills.com.

 

For any program that has not started, a $25 administration fee is charged per program, per participant, and the remaining balance is refunded. As we rely on registration numbers to determine if a program will run, withdrawals may not be made less than 7 business days prior to the start of the class unless a doctor’s note is provided.

 

Once a program has started, any withdrawal requests must be accompanied by a doctor’s note.

 

There will be a $25 administration fee and the refund amount will be prorated. The remaining amount will be refunded.

 

Absolutely no refunds will be issued for any program that is underway if a doctor’s note is not provided.

Late Registrations:

We do allow late registration, however, only if a single class has passed. If you have missed more than one class, unfortunately we will not be able to register for you for the current session. We do not prorate programs for late registration.